Waiver-Roster Matching

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This information has been sent to coaches and coordinators many times and is on portals but there is still a lack of understanding. In order for a child to play in our league, the coach OR coordinator needs to submit a roster with the child's name on it. The parent or guardian MUST fill out a Liability Waiver as well and the child cannot play without a waiver. We attempt to match the waiver to a roster entry to help coaches and coordinators determine who is eligible to play. We match on organization, player last name, and birth date. We have received 100+ emails asking why our system "doesn't show a waiver being completed when it has". We are not saying the waiver doesn't exist, we are saying the information is different between the waiver and the roster. The problem is ALWAYS that the birth date OR player last name is different between the waiver and the roster. Coaches (who have edit privileges) AND coordinators can quickly rectify this situation by updating their roster to match the waiver. Thank you.
Publish Coordinator Portal: 
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Publish Coach Portal: 
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Publish Subscriber Portal: 
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